Tune Talk and Mavenir Partner to Revolutionize Malaysia's Telco Landscape with Cloud-Native Digital OSS/BSS Platform
Mar 04, 2025 - financialpost.com
Tune Talk, Malaysia's rapidly growing digital telco, has partnered with Mavenir to implement a cloud-native Digital Operations Support System (OSS) and Business Support System (BSS) platform. Announced at the Mobile World Congress 2025 in Barcelona, this collaboration aims to enhance Tune Talk's operational efficiency by 60-70% through self-healing and automatic scaling capabilities. The platform will streamline network management, reduce downtime, and improve service reliability, while AI-driven tools will offer personalized customer engagement. This initiative is expected to set a new benchmark in Malaysia's telecommunications industry, fostering innovation and strengthening the country's position in the global digital economy.
The partnership aligns with Tune Talk's vision of seamless digital connectivity and is part of its digital transformation journey. Mavenir's cloud-native solutions will enable Tune Talk to operate with greater agility and automation, setting a new standard for digital-first telco services in Malaysia. The collaboration is poised to redefine telco service delivery, bringing cutting-edge advancements to Malaysian consumers and the broader industry, while also reducing operational costs and improving customer satisfaction.
Key takeaways:
Tune Talk partners with Mavenir to implement a cloud-native OSS/BSS platform, enhancing operational efficiency and customer experience.
The platform will enable self-healing, automatic scaling, and AI-driven customer engagement for personalized services.
This collaboration aims to improve network performance, reduce operational costs, and set a new benchmark in Malaysia's telecommunications industry.
The initiative supports Malaysia's position in the global digital economy and promotes innovation in the telco sector.
