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Using The Power Of AI To Transform B2B Pricing Strategies

Jan 12, 2024 - forbes.com
The article discusses the potential of artificial intelligence (AI) in optimizing B2B pricing strategies. It highlights how AI can help identify insights in current sales and pricing models, pinpoint outliers, and identify margin gaps. AI can also refine customer and product segmentation through a nuanced understanding of buying patterns. However, the effectiveness of AI tools is often hindered by poor data quality and lack of qualitative insights such as customer sentiment or product perception.

The author suggests that the gap can be bridged by providing AI with both quantitative and qualitative information, which enhances its ability to make informed recommendations. The article emphasizes the need for human collaboration and oversight in aligning AI-driven insights with real-world business objectives. It concludes by stating that treating AI as a strategic partner in pricing strategies can lead to more competitive, responsive, and informed B2B pricing practices.

Key takeaways:

  • AI can significantly optimize B2B pricing strategies by identifying insights in current sales and pricing models, pinpointing outliers, and identifying margin gaps and leakage.
  • AI can contribute to effective customer and product segmentation by refining these segments through a nuanced understanding of buying patterns and leveraging available information on customer behavior and product performance.
  • Providing AI with both quantitative and qualitative information enhances its ability to make informed recommendations. Sales teams can feed this data back to the AI to train it to refine future questions and insights.
  • While AI is a powerful tool in reshaping B2B pricing strategies, it requires robust governance, data quality and control frameworks, and human collaboration to be effective. Treating AI as a strategic partner in pricing strategies, rather than a standalone solution, can lead to more competitive, responsive, and informed B2B pricing practices.
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