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Voc AI Chatbot for customer service

Nov 12, 2023 - voc.ai
The markdown data is about Voc AI Chatbot, a tool designed to instantly resolve 80% of support questions. The AI chatbot is trained on your own data to provide precise responses, eliminate off-topic discussions, and prevent misleading answers. It can ingest content from various sources including files, mailbox, Zendesk help center, and any public URL. The chatbot can also transfer complex cases to human support, ensuring the best customer experience. It offers a free trial for 30 responses and allows users to build their own AI chatbots.

The Voc AI Chatbot is available 24/7/365 and can extract knowledge from product manuals, FAQs, and historical conversations. It seamlessly integrates with popular platforms like Amazon, Zendesk, Salesforce, email, and live chat. The chatbot can be integrated with your favorite tools on both ends and can resolve 80% of your support queries instantly. The process involves uploading your data, building your own AI bot, automatically generating a knowledge base, and using an AI plugin for no-code integration with multiple platforms. The service also includes measurement and report.

Key takeaways:

  • Voc AI Chatbot can resolve 80% of your support queries instantly by ingesting your support content and using it to answer questions automatically.
  • The AI chatbot can be trained on your own data to ensure precise responses, eliminate off-topic discussions and prevent misleading answers.
  • Voc AI Chatbot offers 24/7/365 availability, providing continuous support to your customers across all your brand's channels.
  • The chatbot seamlessly integrates with popular platforms like Amazon, Zendesk, Salesforce, email, and live chat, simplifying your workflow.
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