VW's integration of the chatbot is facilitated by Cerence, a software company that creates "automotive grade" ChatGPT integrations. Despite facing challenges in 2023, including disappointing sales growth and software malfunctions, VW is the first automaker to officially adopt the chatbot. The company assures users that it won't require the creation of a new account or app installation, and that all questions and answers will be immediately deleted for data protection.
Key takeaways:
- Volkswagen plans to install OpenAI’s ChatGPT into its vehicles starting in the second quarter of 2024, starting in Europe with potential expansion to the US.
- The chatbot will be used to augment VW's IDA in-car voice assistant for more naturalistic communication and control of basic functions.
- VW will not require users to create a new account or install any apps, and ensures high data protection with immediate deletion of questions and answers.
- The integration of ChatGPT into VW's cars is made possible by Cerence, a third-party software company that makes 'automative grade' ChatGPT integrations.