In addition, Walmart is expanding its drone delivery service in the Dallas-Ft. Worth metro to 1.8 million households. The company also revealed that it's using AI in other areas of its business, including within Sam’s Club and in apps used by store associates. Walmart's CEO Doug McMillon referred to these new products as part of an "adaptive retail" strategy, which aims to create personalized and flexible retail experiences for customers.
Key takeaways:
- Walmart is launching a new generative AI search feature on iOS that allows customers to search for products by use cases, instead of by product or brand names.
- The company is testing an AI-powered tool for the replenishment of frequently ordered items, initially through the Walmart InHome Replenishment program.
- Walmart introduced "Shop with Friends," an AR shopping tool that lets customers share virtual outfits they create with their friends and get feedback.
- Walmart is expanding its drone delivery service in the Dallas-Ft. Worth metro to 1.8 million households, or 75% of the metroplex area, with deliveries taking place in 30 minutes or less.