The company is also developing an AI app, "My Assistant," for its corporate employees to streamline tasks. The app has been rolled out to 50,000 employees in the U.S. and has received positive feedback. Walmart declined to share the AI models it's using for these features, emphasizing the need for flexibility to change models over time. The company's continued investment in generative AI technology aligns with the current trend of integrating AI into products and services.
Key takeaways:
- Walmart is developing a generative AI tool to enhance the shopping experience for its customers, with features including a shopping assistant, AI-powered search, and an interior design feature.
- The shopping assistant will provide a more interactive experience, answering specific questions, providing personalized product suggestions, and sharing detailed product information.
- Walmart's AI-powered search tool will understand context and generate a collection of items relevant to a single query, saving customers time.
- The interior design assistant will leverage both generative AI and AR technology to help customers redecorate their rooms, taking into account their budget and personal preferences.