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Walmart Unveils Drone Expansion, Generative AI-Powered Search Tool

Jan 10, 2024 - network.napco.com
Walmart plans to expand its drone delivery service to an additional 1.8 million households in the Dallas-Fort Worth area, according to CEO Doug McMillon. The retail giant is also set to launch an AI-powered search tool for iOS users. The drone delivery expansion, in partnership with Wing and Zipline, will allow customers to receive a broad assortment of items from Walmart in as little as 10 to 30 minutes.

Since its launch in 2021, Walmart's drone delivery service has completed over 20,000 safe deliveries and expanded into five states. The company expects the service to cover 75% of the Dallas-Fort Worth area by the end of 2024. The move is part of a wider race among retailers to dominate drone deliveries, with Amazon.com having begun its own drone deliveries in 2022.

Key takeaways:

  • Walmart CEO Doug McMillon announced plans to expand the company's drone delivery service to 1.8 million additional households in the Dallas-Fort Worth area.
  • The expansion will be carried out in partnership with drone delivery providers Wing and Zipline, with deliveries potentially happening in as little as 10 to 30 minutes.
  • Since its launch in 2021, Walmart's drone delivery service has already completed more than 20,000 safe deliveries and expanded into five states.
  • The company's expansion plan aims to cover 75 percent of the Dallas-Fort Worth area by the end of 2024.
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