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What's The Role Of Generative AI For Supply Chain Execution And Ecosystem Integration?

Nov 03, 2023 - forbes.com
Mahesh Rajasekharan, President and CEO of Cleo, discusses the role of generative AI in supply chain execution and ecosystem integration. He explains that while AI can optimize processes, design efficient logistics routes, and aid in risk assessment, it lacks the human touch. Rajasekharan emphasizes the importance of speed in business and how AI can help achieve this by improving customer service, empowering employees, and outpacing competitors.

The article also explores the potential impact of generative AI on supply chain execution for customers, employees, and competitors. It highlights the use of AI in areas such as accelerated development, troubleshooting, and integration. Rajasekharan concludes by stating that while AI can streamline operations and drive innovation, winning in business still requires human creativity, engagement, and innovation.

Key takeaways:

  • Generative AI can significantly optimize supply chain execution and ecosystem integration by improving processes, designing efficient logistics routes, and aiding in risk assessment.
  • Generative AI can help businesses do more faster, which is crucial in the competitive business environment. It can help in accelerating development, troubleshooting, and integration.
  • Generative AI can potentially increase labor productivity. For instance, it can be used for faster content generation, courseware creation, and code development.
  • While generative AI can provide helpful insights based on existing data, winning in business still requires human creativity, engagement, and innovation.
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