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Why Business Leaders Should View Artificial Intelligence As A Co-Pilot

Oct 23, 2023 - forbes.com
The article discusses the impact of artificial intelligence (AI) on the job market and suggests a balanced approach for businesses. It highlights the fears of AI replacing jobs, with 19% of American workers in 2022 in roles most exposed to AI, and 3,900 jobs cut due to AI in May 2023. However, the author, Darren Person, Chief Digital Officer at Circana, advises against viewing AI as a direct replacement for jobs or completely avoiding it. Instead, he suggests viewing AI as a co-pilot, a tool that can help employees work differently and more productively.

The article warns against an "us versus them" mentality towards AI, stating that companies that fail to adapt to AI risk falling behind. It also cautions against over-reliance on AI, as it could hinder critical business functions and jeopardize security and privacy. The author proposes using AI strategically, automating repetitive tasks to free up employees for high-level thinking and innovation. He concludes that when used as a co-pilot, AI can enable employees to work differently and produce better results.

Key takeaways:

  • AI should not be viewed as a direct replacement for jobs, but rather as a tool that can assist and enable employees to work differently and more productively.
  • Companies that fail to adapt and leverage AI risk falling behind their competitors, as seen with companies that failed to adapt to market disruptions in the past.
  • Over-reliance on AI could hinder or dismantle critical business functions, and could lead to loss of human decision-making capabilities, laziness, and increased security and privacy issues.
  • When used strategically, AI can automate repetitive tasks, freeing up employees to focus on high-level thinking and innovation.
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