The article also addresses concerns about AI replacing humans, with Mathew arguing that AI will augment the workforce rather than replace it. He also highlights the potential of AI in supply chain resiliency, predicting that AI tools will create hyper-predictive and efficient processes. The article cites ZF Friedrichshafen as an example of a company that has successfully integrated AI into its supply chain, resulting in significant improvements in efficiency and flexibility.
Key takeaways:
- Supply chains of the future will be driven by human creativity but powered by AI and intelligent technologies, according to Deloitte’s Subit Mathew.
- Companies need to segment their AI strategies into three categories: improving efficiency, improving user experience, and delivering new processes and innovation.
- AI will not replace humans, but humans that leverage AI will replace those who don't. It's about augmenting the workforce to do things better.
- AI is predicted to take supply chain resiliency to the next level by leveraging the vast amount of data available across the enterprise, leading to hyper-predictive and efficient processes.