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Why Innovating B2B Payments at Scale Means Targeting Workflow Frictions

Feb 20, 2024 - pymnts.com
The B2B payments market, valued at $125 trillion, is transitioning from paper checks to electronic payments, with accounts receivable and payable being key areas of focus. Ben Weiner, SVP and global head of B2B payments at Nuvei, emphasized that automation in accounts receivable presents a significant opportunity for growth. Nuvei recently integrated with Microsoft Dynamics 365 Business Central to enable SMBs to incorporate various payment methods into their existing enterprise resource planning modules.

Despite challenges posed by legacy processes and institutional inertia, external factors like the COVID-19 pandemic and advancements in digital technology are accelerating the adoption of electronic transactions. Weiner predicts future B2B payment innovations in embedded finance, software vendor collaboration, and straight-through processing. He also highlighted the role of AI in overcoming institutional inertia and driving automation and efficiency in finance departments.

Key takeaways:

  • B2B payments are primarily about workflows and data, with payments coming second, according to Ben Weiner, senior vice president and global head of B2B payments at Nuvei.
  • Accounts receivable (AR) automation presents a significant opportunity for growth in the B2B payments sector, with the potential to enhance efficiency through workflow optimization and process automation.
  • Nuvei has launched an integration with Microsoft Dynamics 365 Business Central to help small- to medium-sized businesses incorporate various payment methods into their existing enterprise resource planning modules.
  • Despite challenges posed by legacy processes and institutional inertia, the adoption of electronic transactions in the B2B payments sector is being accelerated by factors such as the COVID-19 pandemic, high interest rates, and advancements in digital technology.
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