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Why Reactive IT Is The Enemy Of AI Adoption

Nov 29, 2023 - forbes.com
The article discusses the challenges of AI adoption in businesses due to a reactive IT approach. It argues that IT personnel are often conditioned to fix problems rather than proactively implement new technologies, which leads to slower modernization and adoption of AI. The author identifies three main obstacles to AI adoption: underutilized cloud capabilities, disorganized and improperly secured data, and weak employee technology adoption.

The author suggests a shift from a reactive to a proactive IT approach to overcome these challenges. This includes creating dedicated roles for reviewing the environment against best practices and developing an AI roadmap. Other steps include moving on-premises tech to the cloud, organizing data and security structure, training the team on generative AI, building a roadmap for automating manual processes, and implementing, evaluating, and improving the system.

Key takeaways:

  • The reactive approach of IT professionals, conditioned to fix problems, is a major obstacle to the effective implementation of AI in businesses.
  • For successful AI adoption, businesses need to fully utilize cloud capabilities, properly organize and secure their data, and improve employee technology adoption.
  • Transitioning from a reactive to a proactive approach in IT involves creating dedicated roles for reviewing the environment against best practices and developing an AI roadmap, budget, and initiatives.
  • Companies may need additional resources to make this transition, which could involve hiring more team members or bringing in an outside firm.
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