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Wisedocs Unveils WiseChat and Custom Reports to Simplify Medical Record and Claims Reviews with AI

Feb 05, 2025 - financialpost.com
Wisedocs has launched two new features, WiseChat Q&A and Custom Reports, to enhance the efficiency of handling complex medical records and claims documents. WiseChat Q&A provides instant answers to claims questions through a live-chat interface, leveraging a library of prebuilt questions for the insurance, legal, and medical review industries. This tool aims to streamline the review process by providing fast and accurate insights with linked citations. Custom Reports allows users to create configurable claim reports using templates based on clients' existing outputs, significantly saving time and improving clarity in report creation.

These innovations are designed to improve productivity, reduce costs, and enhance accuracy for users dealing with disability, liability, and workers’ compensation claims. Wisedocs, which combines AI technology with human oversight, aims to address inefficiencies in the claims process and has raised significant funding to support its growth. The company, established in 2021, continues to expand across North America, focusing on making life easier for professionals in insurance, healthcare, and legal fields.

Key takeaways:

  • Wisedocs has launched WiseChat Q&A and Custom Reports to streamline handling complex medical records and claims documents.
  • WiseChat Q&A provides instant answers to claims questions with linked citations, enhancing efficiency in the claims process.
  • Custom Reports allow users to create configurable claim reports using generative AI and human oversight, saving time and improving clarity.
  • Wisedocs aims to improve productivity, reduce costs, and enhance accuracy for users handling various types of claims.
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