The article also highlights a case study of SAP Labs India, which developed an Augmented Employee Experience that provides immersive onboarding, training, and help desk services. This system uses AI-based digital assistants to provide personalized answers to employee questions, accelerating their knowledge retention for faster productivity. The article concludes by noting that while GenAI may eliminate some jobs, it will also create new opportunities, particularly in enhancing employee engagement and productivity.
Key takeaways:
- Advanced technologies like GenAI and immersive experiences are being used to address labor shortages and reinvent the employee experience.
- By 2027, 25% of CIOs are expected to use augmented connected workforce initiatives to reduce time to competency by 50% for key roles.
- Immersive technologies can provide personalized and experiential activities that speed up and support ongoing productivity, such as immersive onboarding and training.
- By 2025, 60% of G2000 organizations are predicted to upgrade hardware and software technologies to increase worker retention with personalized work experiences and enhanced collaboration.