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Yelp will use AI to tell you if that burger’s any good

Jan 30, 2024 - theverge.com
Yelp is introducing a new AI feature on its iOS platform that summarizes user reviews. The feature uses large language models to highlight key aspects of a business, such as atmosphere, popular dishes, and amenities, based on user reviews. However, unlike similar features on Amazon and Newegg, Yelp's version does not highlight pros and cons. The AI summaries will only be available for businesses in the restaurant, food, and nightlife industries, and will appear based on a reliable number of recent reviews.

In addition to this, Yelp is also adding several other AI-powered features to its iOS app, including a new home feed that surfaces more content and photos related to local businesses, and a revamped search function that incorporates more photos on the results page. However, these features will not be available on the Android app until later this year. The only new feature currently being rolled out on Android is the "surprise me" option.

Key takeaways:

  • Yelp is introducing a new AI-powered feature on iOS that summarizes user reviews and highlights what a business is best known for.
  • The AI summaries will appear based on a reliable number of recent reviews and are currently only available for companies in the restaurant, food, and nightlife industries.
  • Yelp is also adding several other features to its iOS app, including a new home feed that uses AI to surface more content and photos related to local businesses, and a revamped search function that incorporates more photos on the results page.
  • For its Android app, Yelp is only rolling out the 'surprise me' option introduced on iOS last year, with users having to wait until later this year for the AI summaries, overhauled search results, and the improved home feed.
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