Additionally, Mistly can automatically extract and log feature requests, improvements, and bugs from customer conversations. It also sends a weekly recap of product feedback as a Slack notification. The tool also allows users to notify customers when a feature or bug they mentioned has been resolved, fostering personalized communication and customer satisfaction.
Key takeaways:
- Mistly can automatically log product feedback from various platforms like Slack and Zoom, and also allows manual logging of feedback.
- The AI feature of Mistly can provide insights about product feedback, answering questions about most requested features or specific complaints.
- Mistly can automatically extract and log feature requests, improvements, and bugs from customer conversations, providing valuable data for product development.
- Mistly sends a weekly recap of product feedback as a Slack notification, ensuring you never lose track of customer feedback.