Yuan also discussed how Zoom is restructuring to focus more on AI, including laying off some employees to shift budget towards AI technology. He revealed that the company has significantly increased its investment in GPUs and AI engineers over the past two years. Yuan believes that embracing AI is essential for Zoom's future, both in terms of improving its products and streamlining its business operations.
Key takeaways:
- Zoom CEO Eric Yuan envisions a future where AI can take over many of the tasks currently performed by humans in the workplace, including attending meetings and responding to emails.
- Yuan believes that this could lead to a reduction in the traditional five-day workweek, as AI would be able to handle much of the "busy work" that currently occupies employees' time.
- Zoom is investing heavily in AI and has a dedicated AI team led by their CTO. The company has increased the number of GPUs and AI engineers it has compared to two years ago.
- Yuan also sees potential in the use of AI for improving business workflows, such as using AI to analyze sales meetings and generate actionable insights for sales managers.