Aide

AI Messaging Tool Overview

This AI Messaging Tool is designed to streamline customer interactions by providing intelligent suggestions, automated tagging, knowledge surfacing, automations, and a comprehensive view of the customer lifecycle. It uses advanced models to identify contact reasons and label conversations accurately. It also automates mundane tasks, allowing your team to focus on more important matters. Moreover, it provides a complete history of interactions with every customer, giving you a full picture of your customer lifecycle.

AI Messaging Tool Highlights

• Intelligent suggestions that provide responses and solutions before you even open the conversation.
• Automated tagging that uses advanced models to identify contact reasons with high accuracy.
• Knowledge surfacing that preemptively provides solutions for each issue based on user queries.