ClientZen

ClientZen Overview

ClientZen is an AI-powered tool that consolidates and transforms customer feedback into actionable insights. It helps businesses prevent losing valuable customer feedback by consolidating scattered feedback across all channels and teams. The tool also provides automated tagging for instant understanding of customer feedback, measures the customer impact of your releases, and helps identify emerging trends in customer needs. ClientZen offers a free trial, requires no card to get started, and is GDPR compliant.

ClientZen Highlights

• Automated Tagging: ClientZen saves hours by replacing the slow feedback analysis process with fully automated tagging that you can control.
• Measure Customer Impact: The tool allows businesses to easily measure if their latest release causes happiness or complaints, and understand the timeline evolution of a problem with each iteration.
• Spot Emerging Trends: ClientZen helps businesses spot emerging trends and potential customer pain points on the rise, and validate the topics that matter the most for any of their customer segments.