Comments Analytics

Comments Analytics Overview

Comments Analytics is an AI-powered technology designed to analyze customer feedback and present clean insights. It features sentiment analysis, which is a contextual mining of text that extracts subjective information, helping businesses understand the social sentiment of their brand, product, or content. It also includes key phrases extraction, a text analysis method that uses Natural Language Processing (NLP) to extract the most important words and expressions from the text. With Comments Analytics, businesses can improve customer experience, manage reputation, and monitor social media more effectively.

Comments Analytics Highlights

• AI-powered sentiment analysis and key phrases extraction for effective customer feedback analysis.
• Supports 23 languages, with 36.5 trillion paragraphs comments trained in machine learning models.
• Offers SaaS delivery model and on-demand software, with 24/7 ticket support, dedicated sales managers, and available engineers for your questions.