Cordless

Cordless Overview

Cordless is a call centre software that leverages AI conversation intelligence to enhance customer support teams. It offers reliable telephony that is user-friendly and integrates seamlessly with your existing tools. The software is designed to improve customer interactions and business outcomes through AI-driven conversation intelligence. It simplifies workflows and increases efficiency for customer support teams. Cordless provides high-quality transcription, meaningful conversation insights, sentiment analysis, and AI-driven auto-tagging to identify key topics. It supports nine languages and is trusted by leading customer support teams.

Cordless Highlights

• AI-driven conversation intelligence that provides meaningful insights, not just data, to improve customer service and product development.
• Support for nine languages, allowing businesses to understand their customers in English, Dutch, French, German, Hindi, Italian, Japanese, Portuguese, and Spanish.
• Integration with popular tools such as Slack, Intercom, Hubspot, Kustomer, Zoho, Front, Help Scout, and Salesforce.