Deflekt

Deflekt.ai Overview

Deflekt.ai is an AI-powered tool designed to help businesses manage their customer support more efficiently. It uses AI chatbot technology to automatically answer customer emails, reducing the workload on your support team. The tool integrates with your existing knowledge base or documentation, and can be used with your existing AI chatbot tooling or Deflekt.ai's built-in AI bot. It also includes features for automatic email processing, data extraction, fallback scenarios, and monitoring.

Deflekt.ai Highlights

• Deflekt.ai uses AI to automatically answer customer emails, freeing up time for your support team to focus on more complex issues.
• The tool integrates with your existing knowledge base or documentation, ensuring that the answers provided are accurate and relevant.
• Deflekt.ai includes a built-in AI bot, but can also be used with your existing AI chatbot tooling, providing flexibility in how you use the tool.