Deskflow

Deskflow AI Overview

Deskflow AI is an advanced tool designed to enhance employee experiences and boost productivity. It is trained on your internal knowledge base and integrates with your HRIS and ITSM to handle repetitive help desk tasks 10 times faster. The AI tool also reduces the time required to address employee issues by 50%, provides HR and IT teams with more time to focus on critical tasks, and decreases the time it takes for employees to access crucial information by 90%. Deskflow's Alfred AI, a part of Deskflow, provides human-like automated responses to over 100k common queries and requests from agents or employees, and auto-creates and assigns tickets to the best agent based on the content of the ticket.

Deskflow AI Highlights

• Deskflow AI handles repetitive help desk tasks 10 times faster, improving productivity and employee experience.
• Alfred AI, a part of Deskflow, provides human-like automated responses to over 100k common queries and requests, reducing response time and increasing efficiency.
• Deskflow AI auto-creates and assigns tickets to the best agent based on the content of the ticket, streamlining the help desk process.