Desku

Desku Overview

Desku is an AI-driven customer service solution designed for E-commerce and SaaS businesses. It offers a range of features including AI chatbots, automation utilities, shared inbox, ticketing, omnichannel support, and a knowledge base. Desku is designed to enhance team efficiency, reduce support workload, and improve customer happiness. It also offers real-time communication with customers and easy knowledge base creation. Desku is trusted by over 1000 support agents and 350 businesses.

Desku Highlights

• AI-driven customer service solution that minimizes support workload and enhances customer happiness.
• Offers a shared inbox feature for team efficiency, reducing support queries by 50% and lowering support cost by 40%.
• Provides real-time communication with customers through its live chat feature, boosting customer engagement and interaction.