Drift
Drift Overview
Drift is an AI-powered tool designed to optimize website visitor engagement and increase conversion rates. It offers personalized experiences to website visitors, identifying their intent and guiding them down the sales funnel. The tool features AI-Powered Chatbots for 24/7 human-like conversations, Intel & Audiences for hyper-targeted website experiences, and Conversational Landing Pages for real-time visitor interactions. Drift also provides features for identifying growth opportunities and delivering relevant experiences to customers, thereby increasing productivity per rep and overall sales efficiency.
Drift Highlights
- AI-Powered Chatbots: Drift offers AI-Powered Chatbots that facilitate human-like conversations 24/7, providing customer support and recommendations.
- Personalized Experiences: With features like Intel & Audiences and Conversational Landing Pages, Drift allows businesses to deliver hyper-targeted website experiences and real-time conversations to visitors.
- Increased Productivity: Drift helps in increasing sales rep efficiency and overall win rate, leading to a significant increase in the account's annual recurring revenue.
Use Cases
Drift can be used to identify growth opportunities and deliver relevant experiences to customers. This helps increase the productivity of sales reps and the overall efficiency of the sales process.
The business experiences a significant increase in its annual recurring revenue due to improved sales rep efficiency and a higher win rate.
A business can use Drift's AI-Powered Chatbots to provide round-the-clock customer support. The chatbots can answer common queries, provide product recommendations, and guide customers through the sales funnel.
The business is able to provide 24/7 customer support without needing to hire additional staff. This leads to improved customer satisfaction and increased sales.
With Drift's Intel & Audiences and Conversational Landing Pages features, a business can create personalized experiences for website visitors. The tool identifies visitor intent and delivers hyper-targeted content and real-time interactions.
The business sees an increase in website engagement and conversion rates as visitors are provided with a personalized and interactive experience.