Fini

Fini AI Overview

Fini AI is an artificial intelligence tool that helps growth teams at PLG companies to predict and reduce customer churn. It uses AI to identify reasons for churn and deliver personalized experiences to retain existing customers. Fini AI offers a powerful, self-serve, 24/7 interactive chat trained on your knowledge base to help you engage and retain more users. It delivers instant answers to your customers for all their questions, providing a magical experience that makes your customers happy. The tool is trusted by over 100 best data-driven tech companies around the world.

Fini AI Highlights

• Delivers a human-like experience to users with the ability to configure every single detail about your personalized agent all the way from tone, to character, to what questions you want it to answer.
• Offers seamless human routing for situations when the AI doesn't know the answer, or for pre-configured topics, customers are seamlessly routed to a human without confusion.
• Provides a multi-channel approach where you can deploy the AI agent wherever your customers are. It has out of the box integrations with Intercom, Slack, and Discord.