Qlary AI
Qlary AI Overview
Qlary is an advanced AI answering service designed to simplify customer support hotlines. It is adaptable and capable of understanding the nature of your business, making it suitable for a wide range of industries. Qlary can be customized to handle various roles, from noting appointments to handling preliminary client intake. It offers a fully functional call center desk with web dashboard and mobile companion for the cost of a business phone line. The AI tool also provides features such as automatic audio recording, transcription, case sorting, and call summary.
Qlary AI Highlights
- Adaptable AI: Qlary intelligently adapts to the nature of your business, understanding your business description and taking custom instructions to tailor to your needs.
- Specialized AI roles: Qlary can be customized to handle various roles, making it a versatile tool for businesses of any scale.
- Cost-effective solution: For the cost of a business phone line, Qlary offers a fully functional call center desk with web dashboard and mobile companion, effectively replacing expensive answering services and complex software setup.
Use Cases
A medium-sized e-commerce business uses Qlary AI to handle their customer support hotline. The AI is customized to understand the nature of the business, including its products, policies, and common customer inquiries. It is also set up to handle preliminary client intake, noting down customer details and their issues before escalating to a human agent if necessary.
The business is able to provide 24/7 customer support without hiring additional staff. The AI efficiently handles common inquiries, freeing up human agents to handle more complex issues. The automatic audio recording and transcription features also help in maintaining records and improving customer service.
A busy medical clinic uses Qlary AI to manage their appointment scheduling. The AI is customized to understand the clinic's scheduling system and is able to take calls from patients to book, reschedule, or cancel appointments.
The clinic is able to streamline their appointment scheduling process, reducing the workload on their administrative staff. The AI's ability to adapt to the clinic's specific needs and handle multiple roles also allows it to assist with other tasks, such as patient intake and reminders.
A startup company uses Qlary AI to set up their call center. The AI is customized to handle various roles, from customer inquiries to technical support. The company uses the web dashboard and mobile companion to manage calls and monitor the AI's performance.
The company is able to establish a fully functional call center at a fraction of the cost of traditional setups. The AI's adaptability and versatility allow it to effectively handle the company's diverse needs, while the automatic case sorting and call summary features help in managing and improving the call center's operations.