Qualified
Qualified Overview
Qualified is an advanced conversational sales and marketing tool powered by AI. It is designed to engage potential buyers when their interest is at its peak, facilitating instant sales conversations via live chat, voice, and video directly on the website. It offers features such as Qualified Conversations, Live Stream & Segments, Routing and Alerts, Visitor 360, Live View, Messenger, Live Chat, Video, and Meetings. The tool is integrated with Salesforce, allowing for seamless data sharing and enriched customer insights. It also offers mobile and desktop apps for on-the-go sales reps, ensuring they never miss an opportunity to engage with VIP website visitors.
Qualified Highlights
- Qualified Conversations: This feature helps sales reps have real-time conversations that convert more prospects into pipeline. It is powered by Qualified AI, promising to significantly increase website conversions.
- Qualified Routing and Alerts: This feature ensures that visitors are automatically routed to their assigned reps as soon as they land on the site. It also prompts immediate action with notifications across channels like Slack, Microsoft Teams, Qualified Mobile, or email.
- Qualified Visitor 360: This feature provides a 360-degree view of website visitors, enriching reps with detailed contact and company data. It allows integration with tech stack like Salesforce CRM, marketing automation, ad platforms, sales engagement, and data enrichment apps.
Use Cases
A sales rep uses Qualified's Conversations feature to engage with potential buyers in real-time when they visit the website. The AI-powered tool allows the rep to have instant, meaningful conversations with the visitors, increasing the chances of conversion.
The sales rep is able to convert more website visitors into potential leads, thereby increasing the sales pipeline and overall revenue.
A business uses Qualified's Routing and Alerts feature to ensure that website visitors are automatically directed to their assigned sales reps as soon as they land on the site. The feature also sends immediate notifications across various channels prompting immediate action from the sales reps.
The business is able to provide immediate and personalized attention to website visitors, improving customer experience and increasing the chances of conversion.
A marketing team uses Qualified's Visitor 360 feature to gain a comprehensive view of their website visitors. The feature provides detailed contact and company data, and allows integration with various platforms like Salesforce CRM, marketing automation, ad platforms, sales engagement, and data enrichment apps.
The marketing team is able to gain enriched insights about their visitors, helping them to tailor their marketing strategies more effectively and improve their targeting efforts.