Quidget: AI-Powered Chat for Efficient and Scalable Customer Support
Quidget: AI-Powered Chat for Efficient and Scalable Customer Support Overview
Quidget is a leading AI chatbot designed to revolutionize customer support. This AI chat builder scans your data and knowledge base to provide instant, accurate responses to customer inquiries. It can be trained and deployed on your site within minutes, freeing up your support team to handle more complex issues. Quidget is trusted by over 100 companies and has a high rating on platforms like Capterra, GetApp, and Software Advice. It offers multi-language support, web chat customization, performance tracking, and team management features. Quidget can easily be integrated with your favorite tools like Euphoric.ai, Zendesk, Google Docs, and various chat platforms.
Quidget: AI-Powered Chat for Efficient and Scalable Customer Support Highlights
- Quidget can handle 80% of Tier-1 support requests, freeing up your support team to focus on more complex issues.
- It offers multi-language support, automatically switching to match your customer’s language.
- Quidget allows for easy integration with popular tools like Euphoric.ai, Zendesk, Google Docs, and chat platforms such as WhatsApp, Viber, Slack, and Messenger.
Use Cases
A business with a high volume of customer inquiries can use Quidget to automate their Tier-1 support. By integrating Quidget with their existing customer support system, they can have the AI chatbot handle the majority of basic inquiries, freeing up their human support team to focus on more complex issues.
The business significantly reduces the workload of their support team, leading to increased efficiency and customer satisfaction. The support team can now focus on complex issues, improving the overall quality of customer support.
A global company with customers from different language backgrounds can use Quidget to provide multi-language support. Quidget can automatically switch to match the customer's language, ensuring that customers receive support in a language they are comfortable with.
The company can provide efficient and effective customer support to a global customer base, leading to increased customer satisfaction and loyalty.
A company using popular tools like Euphoric.ai, Zendesk, Google Docs, and chat platforms such as WhatsApp, Viber, Slack, and Messenger for customer support can integrate Quidget to streamline their operations. Quidget can scan data from these tools to provide instant, accurate responses to customer inquiries.
The company can provide faster and more accurate customer support, leading to increased customer satisfaction. The integration also leads to more efficient operations, as the company can manage all their customer support activities from a single platform.