Ringly

Ringly Overview

Ringly.io is an innovative AI phone agent platform designed to revolutionize customer service. This platform offers uninterrupted 24/7 availability, handling thousands of calls simultaneously and providing real-time order status updates. It allows businesses to personalize their AI phone agent with language, voice, background sounds, and more. The AI can be instructed in minutes using pre-made task templates and can transfer calls to the right person or department if needed. Ringly.io also includes a new Knowledge Base where companies can upload their content, enabling the AI phone agent to answer every customer question. Additionally, it offers call analysis, providing metrics like first call resolution, customer satisfaction score, and cost per call.

Ringly Highlights

• 24/7 availability and the ability to handle thousands of calls simultaneously.
• Personalization options for the AI phone agent, including language, voice, and background sounds.
• Easy instruction process using pre-made task templates.
• Knowledge Base feature for uploading company content, enabling comprehensive customer service.
• Call analysis providing valuable metrics for customer service improvement.