Symbl.Ai
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Symbl.ai Overview
Symbl.ai is a Conversation Intelligence Platform that leverages AI technology to enhance human conversations. It provides real-time engagement, predictive experiences, and continuous learning during virtual interactions. The platform is designed to empower salespeople, customer service agents, HR managers, and employees with real-time context and insights, thereby improving productivity and customer experience. Symbl.ai also offers a complimentary 90-minute collaborative workshop to demonstrate the potential of real-time understanding and generative AI for enterprise conversations.
Symbl.ai Highlights
- Real-time engagement and predictive experiences during virtual conversations, enhancing productivity and customer experience.
- AI-powered call progress analysis, call tracking, topic analysis, and automated summaries for intelligent interactions between employees and customers.
- Enterprise-grade security with support for SOC2 Type II, PCI, HIPAA, GDPR, and CSA CAIQ, backed by enterprise-level support and committed SLAs.