Tidio Copilot

Tidio Copilot Overview Tidio Copilot is a browser-based AI assistant designed to streamline customer service workflows across tools like Zendesk, Intercom, Gorgias, and Gmail. Delivered as a free Chrome extension, Copilot suggests real-time responses based on previous conversations, your knowledge base, and internal policies. It works directly within your helpdesk platform, so agents never have to switch tabs or copy/paste from templates. With simple installation and no coding required, teams can add website content, FAQs, or help docs to create a tailored knowledge base that powers every suggestion. Copilot uses Anthropic’s Claude AI and follows strict security practices, including HTTPS encryption and GDPR/CCPA compliance. Whether handling live chat, email, or social media, Copilot helps agents reply faster and stay accurate, reducing repetitive workload without disrupting existing systems. Tidio Copilot Highlights AI-Powered Response Suggestions: Copilot analyzes ongoing and past conversations to generate accurate, on-brand replies. Seamless Chrome Extension: Works inside platforms like Zendesk, Intercom, Gorgias, and Gmail. Custom Knowledge Base: Pulls responses from your approved FAQs, help docs, and website content to ensure factual and consistent support.