TopPDF: AI-Powered PDF Solutions
1 stars with 1 reviews
1 like
TopPDF provides fast, reliable, and efficient AI-powered PDF tools. Trusted
by over 8 million users worldwide, it simplifies your workflow by enabling
you to edit, translate, compress, and convert PDFs effortlessly.
All Reviews (1)
user366219d ago
Star Rating
1.0
Review
I used TopPDF to convert one file and paid a one-time fee of ₱1. I was never clearly informed that this would automatically enroll me in a recurring subscription. Days later, I discovered I had been charged ₱899 without my knowledge or consent.
I immediately contacted their support and was offered a 50% refund, which I declined because I never used any premium service beyond the initial conversion. They later said I would receive a refund within 7 business days after submitting a refund form—but after doing everything they asked, I received no update, no refund, and only automated replies afterward.
This experience has been inconvenient, disappointing, and frustrating. I feel this kind of setup is designed to mislead users and quietly charge them. I do not recommend this service, especially for users who are only expecting a simple, one-time use.
I immediately contacted their support and was offered a 50% refund, which I declined because I never used any premium service beyond the initial conversion. They later said I would receive a refund within 7 business days after submitting a refund form—but after doing everything they asked, I received no update, no refund, and only automated replies afterward.
This experience has been inconvenient, disappointing, and frustrating. I feel this kind of setup is designed to mislead users and quietly charge them. I do not recommend this service, especially for users who are only expecting a simple, one-time use.