Trainn
Trainn Overview
Trainn is an AI-powered, no-code customer training platform designed for modern teams. It enables users to create product videos, interactive guides, and a knowledge base without any design or development dependencies. The platform also offers an Academy with quizzes and certifications. With Trainn, users can create training content remarkably fast, launch a knowledge base in less than a week, and establish a customer learning library without writing a single line of code.
Trainn Highlights
- AI-Powered Content Authoring: Trainn allows users to turn screen recordings into product videos, instructional guides, and interactive guides quickly and efficiently.
- No-Code Knowledge Base: Users can create and launch a self-service knowledge base without any coding. It offers options to keep the knowledge base public or private and customize it according to the brand.
- Zero-Code Academy: Trainn provides a state-of-the-art customer academy for creating, delivering, and managing powerful customer training programs. It offers advanced video and learner analytics, built-in assessments, and customization options.
Use Cases
A software company wants to create a series of tutorial videos for their new product. They use Trainn to record their screen while demonstrating the product's features. The AI-powered content authoring feature of Trainn turns these recordings into professional-looking product videos and interactive guides.
The software company can quickly and efficiently produce high-quality tutorial content for their new product, improving customer understanding and adoption of the product.
A tech startup wants to reduce the load on their customer support team by providing a self-service knowledge base. They use Trainn's no-code knowledge base feature to create and launch a comprehensive knowledge base, customized to their brand, without any coding.
The startup significantly reduces the number of support tickets, as customers can now find solutions to their issues in the knowledge base. This also improves customer satisfaction as they can get help faster.
An e-commerce platform wants to educate their customers about their services and improve customer engagement. They use Trainn's zero-code academy to create, deliver, and manage a customer training program, complete with video content, quizzes, and certifications.
The e-commerce platform sees an increase in customer engagement and retention as customers feel more confident using their services after completing the training program.