Yelp Assistant

Yelp Assistant Overview

Yelp Assistant is a new conversational AI feature introduced by Yelp in its Spring Release. This innovative tool is designed to intelligently guide users through the process of finding and hiring the right service professionals. Leveraging large language models (LLMs), Yelp Assistant can understand the context of a user's project or problem, engage in a professional-like dialogue, and match users with businesses that are qualified to help with their project. It's a transformative solution that makes the process of hiring service professionals straightforward and stress-free.

Yelp Assistant Highlights

• Yelp Assistant uses conversational AI to guide users through the process of finding and hiring the right service professionals. It understands the context of a user's project or problem and matches them with qualified businesses.
• It is powered by large language models (LLMs) and trained on Yelp’s vast and reliable dataset, including Request a Quote, business information, and more. This allows Yelp Assistant to efficiently translate user problems and identify the right provider for their needs.
• Yelp Assistant also alleviates the guesswork on the type of specialists users may need, making the hiring process straightforward and stress-free. It collects necessary details a pro would need to evaluate a project, creates and sends detailed project submissions to relevant service providers on behalf of the user.