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AI Integration in SMBs: Balancing Fear and FOMO

Nov 12, 2024 - financialpost.com
The article discusses the integration of Artificial Intelligence (AI) in small and medium-sized businesses (SMBs), based on a survey conducted by Builder.ai. The survey reveals that 71% of SMBs in the UK and US are investing in AI, with 56% expecting it to enhance their efficiency. However, there is a divide in opinion, with 40% fearing they might miss out if they don't adopt AI quickly, while 20% worry about adopting the technology too soon. The top concerns for SMBs in the UK are cost, lack of skilled staff, and integration issues, while in the US, tech failure, employee resistance, and high costs are the leading concerns.

Despite these concerns, SMBs are trying to embrace AI to improve efficiency, cut costs, and stay competitive. Nearly three-quarters of SMBs are investing in AI, with 54% expecting to increase their investment over the next year. Builder.ai is helping SMBs overcome these challenges by offering affordable app development services. The company uses AI and a patented software assembly line to develop apps with a nearly zero failure rate.

Key takeaways:

  • A survey by Builder.ai reveals that 71% of SMBs in the U.K and U.S. are already investing in AI, with 56% expecting it to enhance their efficiency.
  • However, there is a division: while 40% fear missing out if they don’t act quickly, nearly 20% worry about adopting the technology too soon and 54% of SMBs are more cautious when it comes to early adoption.
  • Top concerns for SMBs in the U.K. are cost (35%), lack of skilled staff (32%), and integration issues (29%), while in the U.S., tech failure (29%), employee resistance (28%), and high costs (27%) lead.
  • Despite the fears, SMBs are trying to embrace AI, with key drivers including improving efficiency, cutting costs and staying competitive. Nearly three quarters are investing in AI today, with most SMBs surveyed (54%) in both the U.K. and U.S. expecting to increase investment over the next year.
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