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Google’s “AI Overview” can give false, misleading, and dangerous answers

May 24, 2024 - arstechnica.com
The article discusses the inaccuracies and errors in Google's new AI Overviews, which provide summarized answers to search queries. The errors are often due to the AI misinterpreting jokes as facts or using unreliable sources, leading to incorrect information being displayed prominently on the Google search results page. Despite these issues, a Google spokesperson stated that most AI Overviews provide high-quality information and the errors are generally uncommon.

The article categorizes the errors into two main types: treating jokes as facts and bad sourcing. Examples include the AI suggesting using glue on pizza, based on a troll post, and inaccurately stating the number of Declaration of Independence signers who owned slaves due to conflicting sources. The article suggests that these issues highlight the current weak points of Google's AI Overviews and areas that need improvement.

Key takeaways:

  • Google's new AI Overviews, which provide summarized answers to search queries, have been found to contain factual errors and inaccuracies.
  • These errors can be particularly damaging as they appear at the top of the Google search results page, a highly valuable web real estate.
  • Some of the common errors include treating jokes as facts, bad sourcing, and misinterpretation of information from unreliable sources.
  • Despite these issues, a Google spokesperson stated that the vast majority of AI Overviews provide high-quality information and are not representative of most people's experiences.
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