Ajent

Ajent Overview

Ajent is an AI customer care agent that can be built and customized for your site in just 5 minutes. It offers 24/7 support, ensuring that your customers can get the help they need at any moment. Ajent is capable of answering customer questions within 5 seconds and if it can't resolve a request, it automatically hands off tickets to your team. It is safe, secure, and GDPR compliant, storing your data in encrypted vector databases on European servers. Ajent also recompiles content from your existing help documentation and helpdesk system into digestible knowledge bites to answer customer questions. It uses Large Language Models (LLMs) to recompile knowledge and answer questions, supporting multiple LLMs including Davinci, ChatGPT, and Cohere. Ajent can answer users in their native language, even when your documentation isn't in that language. It learns from successful customer interactions and automatically adds these interactions to its knowledge base, refining its responses and improving its accuracy over time.

Ajent Highlights

• Always available with fast response times, ensuring customer queries are answered within 5 seconds.
• Safe and secure with GDPR compliance, storing data in encrypted vector databases on European servers.
• Language model agnostic, supporting multiple Large Language Models (LLMs) including Davinci, ChatGPT, and Cohere.
• Offers multi-language support, providing accurate and relevant support in multiple languages without the need for manual translation.
• Auto learning capabilities, refining its responses and improving its accuracy over time by learning from successful customer interactions.