ChatterBox
ChatterBox
ChatterBox is an all-in-one API that makes it easy to integrate your software with leading video conferencing platforms like Zoom, Google Meet, and Microsoft Teams. Whether you're building a meeting bot, automating call insights, or enabling real-time collaboration features, ChatterBox gives you seamless access to real-time transcripts, speaker identification, audio streams, call metadata, and more.
Built for developers, ChatterBox is designed to be simple to integrate, self-serve, and fully managed—so you can launch powerful meeting experiences without the hassle of maintaining infrastructure or dealing with platform-specific quirks.
Key Features:
- Real-Time Transcription with Speaker Tags: Live transcripts labeled by speaker for clarity and analysis.
- Post-Call Audio + Transcripts: Get full recordings and searchable transcripts immediately after each meeting.
- Call Metadata: Access rich context like participant info, timestamps, meeting links, and platform identifiers.
- Multi-Platform Support: Works with Zoom, Google Meet, and Microsoft Teams through a unified API.
- Webhook Events: Get notified of live meeting events like participants joining, leaving, or the bot being kicked.
Benefits:
- Fast Time to Value: Start building in minutes with simple, well-documented APIs.
- Lower Cost: Pay-as-you-go pricing with no upfront commitments or hidden fees.
- Full Control: Manage your integration through a developer-friendly admin portal.
- Zero Ops: Fully managed infrastructure, scaling, and maintenance handled for you.
- Flexible Use Cases: Enable everything from meeting bots and note-taking assistants to compliance monitoring and productivity tools.
How It Works:
- Create a Bot: Use the ChatterBox API or dashboard to configure your meeting bot.
- Join a Meeting: Programmatically send your bot into live Zoom, Meet, or Teams calls.
- Capture Data: As the meeting runs, ChatterBox delivers real-time transcripts, audio, and metadata via webhooks or polling endpoints.
- Use the Insights: Feed the data into your app, CRM, analytics platform, or internal tools to drive automation and insights.
Whether you're enhancing internal operations or building customer-facing features, ChatterBox gives you the power and flexibility to bring rich meeting data into your product—without complexity.
Use Cases
A company wants to automate the process of taking notes during meetings to ensure that all important points are captured accurately. By integrating ChatterBox, they can deploy a bot that joins meetings on Zoom, Google Meet, or Microsoft Teams, providing real-time transcription with speaker tags.
The company achieves accurate and comprehensive meeting notes, reducing the need for manual note-taking and allowing employees to focus more on the discussion. This leads to improved productivity and better record-keeping.
A financial services firm needs to ensure compliance with industry regulations by monitoring and recording all client interactions. Using ChatterBox, they can capture full audio recordings and transcripts of meetings, along with detailed call metadata.
The firm can easily review and audit meetings for compliance purposes, ensuring adherence to regulations and reducing the risk of non-compliance penalties. This also helps in maintaining transparency and trust with clients.
A customer support team wants to gain insights into customer interactions during support calls to improve service quality. By integrating ChatterBox, they can access real-time transcripts and call metadata, feeding this data into their CRM and analytics platforms.
The support team can analyze customer interactions to identify common issues, track agent performance, and enhance training programs. This leads to improved customer satisfaction and more efficient support operations.