Converso.io

Converso.io Overview

Converso.io is an AI-powered helpdesk that revolutionizes customer support by integrating AI Assistants with human agents. This innovative tool reduces agent message volumes by 50%, thereby increasing helpdesk productivity and customer satisfaction. Converso.io allows businesses to deploy their AI Assistants across multiple channels, providing first line support and handling common queries. More complex tasks are handed over to human agents, ensuring efficient and high-quality customer service. The platform also offers features such as automated workflows, lead generation, and team collaboration, making it a comprehensive solution for modern customer support needs.

Converso.io Highlights

• Converso.io integrates AI Assistants with human agents, reducing agent message volumes by 50% and improving customer service levels.
• The platform allows businesses to deploy their AI Assistants across multiple channels, ensuring efficient and high-quality first line support.
• Converso.io offers features such as automated workflows, lead generation, and team collaboration, making it a comprehensive solution for modern customer support needs.