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Fin by Intercom

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Fin AI Tool Overview

Fin is an AI-powered tool designed to enhance customer support operations. It boasts a high resolution rate, with users reporting up to 50% of conversations successfully resolved by the tool. Fin is capable of rephrasing help content for better user comprehension, providing accurate answers, and can be easily implemented with just a few clicks. It is powered by your support content and can integrate with Intercom Articles, Zendesk Help Center, and conversation data. The tool is also designed for scale, ready for web, mobile, and app integration, and can be fully customized to fit your brand.

Fin AI Tool Highlights

  • High resolution rate with up to 50% of conversations successfully resolved by Fin.
  • Easy implementation process with just a few clicks needed to turn on and customize the tool.
  • Powered by OpenAI, Fin can hold complete conversations, ask clarifying questions, and is designed to be conversational by nature.

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