Knowmax

Knowmax Overview

Knowmax is a comprehensive knowledge management tool designed to enhance customer experience (CX) and streamline operations. It offers a single source of truth, eliminating the need for siloed knowledge and providing easy access to relevant information across touchpoints. Knowmax's no-code Cognitive Decision Trees simplify complex SOPs into interactive workflows, enabling faster and personalized customer resolutions. The tool also allows the creation of visual how-to guides, self-help guides, and process documentation, making learning fast, efficient, and cost-effective. Knowmax also features a chrome extension for handling multiple chats simultaneously, improving customer service efficiency.

Knowmax Highlights

• Google-like search engine for instant, effortless access to relevant knowledge.
• No-code Cognitive Decision Trees for creating simple, interactive workflows.
• Chrome extension for handling multiple chats simultaneously, improving customer service efficiency.