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Netomi

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Netomi Overview

Netomi is a market leader in AI-first customer experiences, offering a range of services including Generative AI, Conversational AI, Email Resolution, Chat AI Interface, and Webform Automation. It provides a significant boost to support team capacity and a high resolution rate across more than 100 languages. Netomi's AI technology is designed to enhance customer service, reduce resolution time, and cut support costs. It also offers a no-code platform for omnichannel customer experiences, instantly available on every channel including email, chat, messaging, voice, and SMS.

Netomi Highlights

  • Netomi offers a 50X boost in support team capacity and a 90% resolution rate, providing efficient and effective customer service.
  • It utilizes advanced AI technology, including Generative AI and Conversational AI, to automate and enhance customer interactions.
  • Netomi's omnichannel platform allows businesses to provide seamless customer experiences across multiple channels, including email, chat, messaging, voice, and SMS.

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