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Onetone

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OneTone.ai Overview

OneTone.ai is an AI-powered tool designed to automate the supervision of customer support interactions. It monitors all written customer communication, identifying issues that could lead to customer and revenue losses. The tool also checks for tone of voice and spelling mistakes. It provides data for evaluating customer support agents based on 100% of their conversations, potentially saving 25%-50% of the time of Customer Support & QA Leaders and Supervisors. OneTone.ai supports more than 20 languages and offers easy integration into your Helpdesk and CRM. It also ensures the safety and privacy of your data.

OneTone.ai Highlights

  • Automates the supervision of customer support interactions, saving significant time for leaders and supervisors.
  • Provides comprehensive data for evaluating customer support agents, potentially boosting revenues by up to 10%.
  • Supports more than 20 languages, making it suitable for multi-lingual customer support teams.

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