VocAI Chatbot

VocAI Chatbot Overview

Voc AI Chatbot is a powerful customer service tool that uses artificial intelligence to automatically answer support questions. By ingesting content from various sources, including files, mailboxes, Zendesk help center, and any public URL, the chatbot can provide precise responses, eliminating off-topic discussions and preventing misleading answers. The chatbot is capable of triaging complex cases and smoothly transferring them to human support when necessary. It also integrates seamlessly with popular platforms like Amazon, Zendesk, Salesforce, email, and live chat.

VocAI Chatbot Highlights

• Instant Responses: Voc AI Chatbot leverages generative AI and your company's personalized knowledge base management to provide instant responses to customer inquiries, improving customer satisfaction and reducing response times.
• 24/7/365 Availability: The professional customer service chatbot is ready to assist your customers round the clock, providing continuous support across all your brand's channels.
• Effortless Knowledge Extraction: The chatbot effortlessly extracts high-quality knowledge from product manuals, FAQs, and historical conversations, saving you valuable time and resources.